Refund and Returns Policy

• Customer Service Email: pacificpools007@gmail.com
• Customer Service Phone: +91-87123-50078

Once your return is accepted, we will issue a refund upon receiving the defective product. The refund will be processed within 2 days and credited to your account within 7 working days.

Damages and issues
Please inspect your order once received and contact us immediately if you receive the wrong item/damage item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Once the item is sold it cannot be returned. All our products are vacuum packed and checked by the company. Please get in touch if you have questions or concerns about your specific item.

“Unfortunately, we cannot accept returns on sale items.”

Exchanges
No Exchange Policy

How to Initiate a Return

• For wrong items or defective parts, please contact our customer service within 7 days of receiving the product.
• Provide clear images and details of the issue to expedite the resolution process.

Note: This refund policy is subject to change, and any updates will be reflected on our website.